Business Grade Internet Solutions
All Systems Operational
Network Services Operational
Metro Ethernet - Copper   Operational
Metro Ethernet - Wireless   Operational
Metro Ethernet - Fibre   Operational
NBN   Operational
ADSL   Operational
IP Transit   Operational
3G/4G Data Services   Operational
Intercapital Ethernet   Operational
Voice Services Operational
Voice trunking   Operational
Hosted voice   Operational
Hosted Services Operational
Spam Filtering   Operational
Web Hosting   Operational
ESXi Servers   Operational
Co-location   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 25, 2018

No incidents reported today.

Feb 24, 2018

No incidents reported.

Feb 23, 2018

No incidents reported.

Feb 22, 2018

No incidents reported.

Feb 21, 2018

No incidents reported.

Feb 20, 2018

No incidents reported.

Feb 19, 2018

No incidents reported.

Feb 18, 2018
Completed - The scheduled maintenance has been completed.
Feb 18, 10:30 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 10:00 AEDT
Scheduled - During the above time, one of our carriers will be completing maintenance in VIC (Lysterfield, Boronia and Bayswaters)

Customers may notice an outage of up to 1x30mins while the maintenance is completed. In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.



Please contact the FireNet NOC should you have any questions, comments, or concerns.
Email: support@firenet.com.au
Phone one of the following numbers:
Australia: 1300 636 636
International customers please call +61 2 9397 7050
Jan 10, 07:44 AEDT
Feb 17, 2018

No incidents reported.

Feb 16, 2018

No incidents reported.

Feb 15, 2018

No incidents reported.

Feb 14, 2018

No incidents reported.

Feb 13, 2018
Start Date: Feb 13,2018 07:12 AEST End Date: Feb 13,2018 07:35 AEDT


A power outage has occurred in a upstream carriers core POP in Sydney due to unsuccessful UPS maintenance.

Power has restored to the site however ongoing network connectivity issues are still be experienced due to this event.

During this time, Customers would of noticed an outage of up to 5 minutes whilst traffic re-routed as well as Higher latency due to the alternate routes taken.


Please contact the FireNet NOC should you have any questions, comments, or concerns.

Email: support@firenet.com.au
Phone one of the following numbers:
Australia: 1300 636 636
International customers please call +61 2 9397 7050
Feb 13, 08:44 AEDT
Completed - The scheduled maintenance has been completed.
Feb 13, 06:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 23:00 AEDT
Scheduled - During the above time, FireNet engineers will upgrading NSW Core Routing devices.

Affected services: ADSL \ NBN, Telstra and Vocus and PIPE Fibre services. Most services will fail over to backup nodes.

Customers may notice an outage of up to 2x30mins while the maintenance is completed.
In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.
Jan 31, 12:55 AEDT
Feb 11, 2018

No incidents reported.