Business Grade Internet Solutions
All Systems Operational
Network Services Operational
Metro Ethernet - Copper   Operational
Metro Ethernet - Wireless   Operational
Metro Ethernet - Fibre   Operational
NBN   Operational
ADSL   Operational
IP Transit   Operational
3G/4G Data Services   Operational
Intercapital Ethernet   Operational
Voice Services Operational
Voice trunking   Operational
Hosted voice   Operational
Hosted Services Operational
Spam Filtering   Operational
Web Hosting   Operational
ESXi Servers   Operational
Co-location   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
During the above time, one of our carriers will upgrading core infrastructure in NSW

Customers may notice an outage of up to 1x10mins while the maintenance is completed. In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.



Please contact the FireNet NOC should you have any questions, comments, or concerns.
Email: support@firenet.com.au
Phone one of the following numbers:
Australia: 1300 636 636
International customers please call +61 2 9397 7050
Posted on Nov 10, 14:14 AEDT
During the above time, one of our carriers will completing maintenance in Bendigo

Customers may notice an outage of up to 1x300mins while the maintenance is completed. In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.



Please contact the FireNet NOC should you have any questions, comments, or concerns.
Email: support@firenet.com.au
Phone one of the following numbers:
Australia: 1300 636 636
International customers please call +61 2 9397 7050
Posted on Nov 14, 12:48 AEDT
During the above time, FireNet engineers will upgrading NSW Core Routing devices.

Affected services: ADSL \ NBN, Telstra and Vocus and PIPE Fibre services. Most services will fail over to backup nodes.

Customers may notice an outage of up to 2x30mins while the maintenance is completed.
In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.



Please contact the FireNet NOC should you have any questions, comments, or concerns.
Email: support@firenet.com.au
Phone one of the following numbers:
Australia: 1300 636 636
International customers please call +61 2 9397 7050
Posted on Nov 14, 08:23 AEDT
During the above time, one of our carriers will upgrading core infrastructure in NSW - (Parramatta - Silverwater)

Customers may notice an outage of up to 1x120mins while the maintenance is completed. In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.



Please contact the FireNet NOC should you have any questions, comments, or concerns.
Email: support@firenet.com.au
Phone one of the following numbers:
Australia: 1300 636 636
International customers please call +61 2 9397 7050
Posted on Nov 14, 08:15 AEDT
Past Incidents
Nov 22, 2017

No incidents reported today.

Nov 21, 2017
Completed - The scheduled maintenance has been completed.
Nov 21, 06:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 00:00 AEDT
Scheduled - During the above time, one of our carriers will upgrading core infrastructure in Next DC M1 VIC

Customers may notice an outage of up to 1x30mins while the maintenance is completed. As this is a redundant service no impact is expected


Please contact the FireNet NOC should you have any questions, comments, or concerns.
Email: support@firenet.com.au
Phone one of the following numbers:
Australia: 1300 636 636
International customers please call +61 2 9397 7050
Nov 8, 08:03 AEDT
Completed - The scheduled maintenance has been completed.
Nov 21, 06:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 00:00 AEDT
Scheduled - During the above time, one of our carriers will upgrading core infrastructure in Global Switch NSW

Customers may notice an outage of up to 1x30mins while the maintenance is completed. As this is a redundant service no impact is expected


Please contact the FireNet NOC should you have any questions, comments, or concerns.
Email: support@firenet.com.au
Phone one of the following numbers:
Australia: 1300 636 636
International customers please call +61 2 9397 7050
Nov 8, 08:01 AEDT
Nov 20, 2017

No incidents reported.

Nov 19, 2017

No incidents reported.

Nov 18, 2017

No incidents reported.

Nov 17, 2017
Completed - The scheduled maintenance has been completed.
Nov 17, 07:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 05:00 AEDT
Scheduled - During the above time, one of our carriers will be completing maintenance in QLD.

Customers may notice an outage of up to 2x10mins while the maintenance is completed. In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.



Please contact the FireNet NOC should you have any questions, comments, or concerns.
Email: support@firenet.com.au
Phone one of the following numbers:
Australia: 1300 636 636
International customers please call +61 2 9397 7050
Nov 16, 20:15 AEDT
Nov 16, 2017
Completed - The scheduled maintenance has been completed.
Nov 16, 06:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 02:00 AEDT
Scheduled - During the above time, one of our carriers will completing maintenance on NBN services - Central Coast NSW

Customers may notice an outage of up to 1x40mins while the maintenance is completed. In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.



Please contact the FireNet NOC should you have any questions, comments, or concerns.
Email: support@firenet.com.au
Phone one of the following numbers:
Australia: 1300 636 636
International customers please call +61 2 9397 7050
Nov 6, 08:13 AEDT
Nov 15, 2017

No incidents reported.

Nov 14, 2017
Completed - The scheduled maintenance has been completed.
Nov 14, 06:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 02:00 AEDT
Scheduled - During the above time, one of our carriers will upgrading core infrastructure in Gosford CBD

Customers may notice an outage of up to 1x30mins while the maintenance is completed. In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.



Please contact the FireNet NOC should you have any questions, comments, or concerns.
Email: support@firenet.com.au
Phone one of the following numbers:
Australia: 1300 636 636
International customers please call +61 2 9397 7050
Nov 6, 08:16 AEDT
Nov 13, 2017

No incidents reported.

Nov 12, 2017

No incidents reported.

Nov 11, 2017

No incidents reported.

Nov 10, 2017

No incidents reported.

Nov 9, 2017

No incidents reported.

Nov 8, 2017
Completed - The scheduled maintenance has been completed.
Nov 8, 06:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 02:00 AEDT
Scheduled - During the above time, one of our carriers will be performing urgent maintenance on infrastructure in Albury and Wodonga

Customers may notice an outage of up to 2x20mins while the maintenance is completed. In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.



Please contact the FireNet NOC should you have any questions, comments, or concerns.
Email: support@firenet.com.au
Phone one of the following numbers:
Australia: 1300 636 636
International customers please call +61 2 9397 7050
Nov 7, 15:44 AEDT