Business Grade Internet Solutions
All Systems Operational
Network Services Operational
Metro Ethernet - Copper   Operational
Metro Ethernet - Wireless   Operational
Metro Ethernet - Fibre   Operational
NBN   Operational
ADSL   Operational
IP Transit   Operational
3G/4G Data Services   Operational
Intercapital Ethernet   Operational
FireNet Supplied CPE   Operational
Voice Services Operational
Voice trunking   Operational
Hosted voice   Operational
Hosted Services Operational
Spam Filtering   Operational
Web Hosting   Operational
ESXi Servers   Operational
Co-location   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
During the above time, one of our carriers will be completing maintenance in Brisbane, Hamilton and Clear Mountain \ Brendale.

Customers may notice an outage of up to 1x30mins while the maintenance is completed. In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.



Please contact the FireNet NOC should you have any questions, comments, or concerns.
Email: support@firenet.com.au
Phone one of the following numbers:
Australia: 1300 636 636
International customers please call +61 2 9397 7050
Posted on Jun 13, 07:51 AEST
During the above time, one of our carriers will be completing maintenance in Victoria.

Customers may notice an outage of up to 1x10mins while the maintenance is completed. In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.



Please contact the FireNet NOC should you have any questions, comments, or concerns.
Email: support@firenet.com.au
Phone one of the following numbers:
Australia: 1300 636 636
International customers please call +61 2 9397 7050
Posted on Jun 9, 08:45 AEST
During the above time, one of our carriers will be completing maintenance in Albury, Wangaratta and surrounding area's

Customers may notice an outage of up to 1x15mins while the maintenance is completed. In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.



Please contact the FireNet NOC should you have any questions, comments, or concerns.
Email: support@firenet.com.au
Phone one of the following numbers:
Australia: 1300 636 636
International customers please call +61 2 9397 7050
Posted on Jun 15, 08:21 AEST
During the above time, one of our carriers will be completing maintenance in VIC

Customers may notice an outage of up to 1x15mins while the maintenance is completed. In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.



Please contact the FireNet NOC should you have any questions, comments, or concerns.
Email: support@firenet.com.au
Phone one of the following numbers:
Australia: 1300 636 636
International customers please call +61 2 9397 7050
Posted on Jun 13, 09:42 AEST
During the above time, one of our carriers will be completing maintenance in WA

Customers may notice an outage of up to 1x240mins while the maintenance is completed. In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.



Please contact the FireNet NOC should you have any questions, comments, or concerns.
Email: support@firenet.com.au
Phone one of the following numbers:
Australia: 1300 636 636
International customers please call +61 2 9397 7050
Posted on Jun 18, 07:41 AEST
Past Incidents
Jun 20, 2018

No incidents reported today.

Jun 19, 2018

No incidents reported.

Jun 18, 2018

No incidents reported.

Jun 17, 2018

No incidents reported.

Jun 16, 2018

No incidents reported.

Jun 15, 2018

No incidents reported.

Jun 14, 2018

No incidents reported.

Jun 13, 2018

No incidents reported.

Jun 12, 2018

No incidents reported.

Jun 11, 2018

No incidents reported.

Jun 10, 2018

No incidents reported.

Jun 9, 2018

No incidents reported.

Jun 8, 2018
Completed - The majority FireNet CPE routers have been updated. A handful of CPE's still require an update. Those customers will be contacted directly.
Jun 8, 07:51 AEST
Update - Just an update, More than 90% of devices have been upgraded.
Jun 4, 15:56 AEST
Update - Just an update, More than 70% of devices have been upgraded.
May 30, 11:22 AEST
Update - Just an update, More than 60% of devices have been upgraded.
May 24, 08:16 AEST
Update - Just an update, More than 40% of devices have been upgraded.
May 18, 11:13 AEST
Update - Just an update, More than 10% of devices have been upgraded.
May 16, 07:38 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 22:00 AEST
Scheduled - Over the next few weeks, FireNet engineers will be upgrading the software on all FireNet supplied CPE routers.

The software upgrade will be completed out business hours (Between 10pm and 12am) and will require a reboot. Downtime should only be 5 mins.


Please contact the FireNet NOC should you have any questions, comments, or concerns.

Email: support@firenet.com.au
Phone one of the following numbers:
Australia: 1300 636 636
International customers please call +61 2 9397 7050
May 2, 14:36 AEST
Completed - The scheduled maintenance has been completed.
Jun 8, 06:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 23:00 AEST
Scheduled - During the above time, one of our carriers will be completing emergency maintenance in Central Coast NSW.

Customers may notice an outage of up to 1x180mins while the maintenance is completed. In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.



Please contact the FireNet NOC should you have any questions, comments, or concerns.
Email: support@firenet.com.au
Phone one of the following numbers:
Australia: 1300 636 636
International customers please call +61 2 9397 7050
Jun 7, 15:53 AEST
Jun 6, 2018

No incidents reported.