Business Grade Internet Solutions
All Systems Operational
Network Services Operational
Metro Ethernet - Copper   Operational
Metro Ethernet - Wireless   Operational
Metro Ethernet - Fibre   Operational
NBN   Operational
ADSL   Operational
IP Transit   Operational
3G/4G Data Services   Operational
Intercapital Ethernet   Operational
Voice Services Operational
Voice trunking   Operational
Hosted voice   Operational
Hosted Services Operational
Spam Filtering   Operational
Web Hosting   Operational
ESXi Servers   Operational
Co-location   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
During the above time, one of our carriers will be completing maintenance in Albury, Wangaratta and surrounding area's

Customers may notice an outage of up to 1x15mins while the maintenance is completed. In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.



Please contact the FireNet NOC should you have any questions, comments, or concerns.
Email: support@firenet.com.au
Phone one of the following numbers:
Australia: 1300 636 636
International customers please call +61 2 9397 7050
Posted on Mar 13, 08:08 AEDT
Scheduled - During the above time, one of our carriers will be completing emergency maintenance in QLD.

Customers may notice an outage of up to 1x60mins while the maintenance is completed. In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.



Please contact the FireNet NOC should you have any questions, comments, or concerns.
Email: support@firenet.com.au
Phone one of the following numbers:
Australia: 1300 636 636
International customers please call +61 2 9397 7050
Apr 19, 11:36 AEST
During the above time, FireNet engineers will be upgrading the software of a Core router in QLD.

Affected services: Telstra Fibre, QLD based NBN, Fixed Point Wireless and Dark Fibre services in QLD.

Customers may notice an outage of up to 2x30mins while the maintenance is completed.
In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.
Posted on Apr 13, 09:22 AEST
During the above time, FireNet engineers will be modifying national routing configuration.

Customers may notice intermittent connectivity to some websites of up to 2x30mins while the maintenance is completed.
In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link

Please contact the FireNet NOC should you have any questions, comments, or concerns.
Email: support@firenet.com.au
Phone one of the following numbers:
Australia: 1300 636 636
International customers please call +61 2 9397 7050
Posted on Apr 16, 08:08 AEST
During the above time, one of our carriers will be completing maintenance in Sunshine Victoria.

Please note this is a hazard notice and there is no outage expected.



Please contact the FireNet NOC should you have any questions, comments, or concerns.
Email: support@firenet.com.au
Phone one of the following numbers:
Australia: 1300 636 636
International customers please call +61 2 9397 7050
Posted on Apr 23, 09:59 AEST
Past Incidents
Apr 23, 2018

No incidents reported today.

Apr 22, 2018

No incidents reported.

Apr 21, 2018

No incidents reported.

Apr 20, 2018
Completed - The scheduled maintenance has been completed.
Apr 20, 23:45 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 20:01 AEST
Scheduled - During the above time, one of our carriers will be completing maintenance in Victoria

Customers may notice an outage of up to 1x20mins while the maintenance is completed. In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.



Please contact the FireNet NOC should you have any questions, comments, or concerns.
Email: support@firenet.com.au
Phone one of the following numbers:
Australia: 1300 636 636
International customers please call +61 2 9397 7050
Apr 19, 10:10 AEST
Apr 19, 2018

No incidents reported.

Apr 18, 2018

No incidents reported.

Apr 17, 2018

No incidents reported.

Apr 16, 2018
Resolved - Service have now restored. Carrier has resolved connectivity issue at their Port Melbourne site.
Apr 16, 15:52 AEST
Investigating - We have identified that a number of Fixed Point Wireless services in Victoria are experiencing an network outage.

Our carrier is currently investigating the issue.

Further updates to follow.


Please contact the FireNet NOC should you have any questions, comments, or concerns.
Email: support@firenet.com.au
Phone one of the following numbers:
Australia: 1300 636 636
International customers please call +61 2 9397 7050
Apr 16, 15:43 AEST
Apr 15, 2018

No incidents reported.

Apr 14, 2018

No incidents reported.

Apr 13, 2018
Completed - The scheduled maintenance has been completed.
Apr 13, 06:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 00:00 AEST
Scheduled - During the above time, one of our carriers will be completing maintenance in Frenchs Forest and Mona Vale

Customers may notice an outage of up to 1x60mins while the maintenance is completed. In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.



Please contact the FireNet NOC should you have any questions, comments, or concerns.
Email: support@firenet.com.au
Phone one of the following numbers:
Australia: 1300 636 636
International customers please call +61 2 9397 7050
Mar 20, 12:39 AEDT
Apr 12, 2018

No incidents reported.

Apr 11, 2018

No incidents reported.

Apr 10, 2018
Completed - The scheduled maintenance has been completed.
Apr 10, 06:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 02:00 AEST
Scheduled - During the above time, one of our carriers will be completing maintenance in Central Coast NSW

Customers may notice an outage of up to 1x20mins while the maintenance is completed. In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.



Please contact the FireNet NOC should you have any questions, comments, or concerns.
Email: support@firenet.com.au
Phone one of the following numbers:
Australia: 1300 636 636
International customers please call +61 2 9397 7050
Mar 23, 13:50 AEDT
Completed - The scheduled maintenance has been completed.
Apr 10, 02:21 AEST
Verifying - Verification is currently underway for the maintenance items.
Apr 10, 02:13 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 23:00 AEST
Scheduled - During the above time, FireNet engineers will be modifying national routing configuration.

Customers may notice intermittent connectivity to some websites of up to 2x30mins while the maintenance is completed.
In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link

Please contact the FireNet NOC should you have any questions, comments, or concerns.
Email: support@firenet.com.au
Phone one of the following numbers:
Australia: 1300 636 636
International customers please call +61 2 9397 7050
Apr 3, 14:26 AEST