Business Grade Internet Solutions
All Systems Operational
Network Services Operational
Metro Ethernet - Copper   Operational
Metro Ethernet - Wireless   Operational
Metro Ethernet - Fibre   Operational
NBN   Operational
ADSL   Operational
IP Transit   Operational
3G/4G Data Services   Operational
Intercapital Ethernet   Operational
FireNet Supplied CPE   Operational
Voice Services Operational
Voice trunking   Operational
Hosted voice   Operational
Hosted Services Operational
Spam Filtering   Operational
Web Hosting   Operational
ESXi Servers   Operational
Co-location   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 16, 2018

No incidents reported today.

Aug 15, 2018
Completed - The scheduled maintenance has been completed.
Aug 15, 06:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 23:00 AEST
Scheduled - During the above time, one of our carriers will be completing emergency maintenance in Central Coast NSW.

Customers may notice an outage of up to 1x10mins while the maintenance is completed. In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.



Please contact the FireNet NOC should you have any questions, comments, or concerns.
Email: support@firenet.com.au
Phone one of the following numbers:
Australia: 1300 636 636
International customers please call +61 2 9397 7050
Aug 8, 14:46 AEST
Completed - The scheduled maintenance has been completed.
Aug 15, 06:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 23:00 AEST
Update - Due to unforeseen issues, this upgrade has been moved to 14/8/2018 23:00
Aug 13, 22:28 AEST
Scheduled - During the above time, FireNet engineers will upgrading NSW (Equinix) Core Routing devices.

Affected services: ADSL \ NBN, Telstra and Vocus and PIPE Fibre services. Most services will fail over to backup nodes.

Customers may notice an outage of up to 2x30mins while the maintenance is completed.
In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.



Please contact the FireNet NOC should you have any questions, comments, or concerns.
Email: support@firenet.com.au
Phone one of the following numbers:
Australia: 1300 636 636
International customers please call +61 2 9397 7050
Aug 6, 17:44 AEST
Aug 13, 2018

No incidents reported.

Aug 12, 2018

No incidents reported.

Aug 11, 2018

No incidents reported.

Aug 10, 2018
Resolved - This incident has been resolved.
Aug 10, 21:14 AEST
Monitoring - Equinix Facility team restored issue with UPS and power resumed at 7:29 AEDT.

We can see service as restored.
Aug 10, 20:02 AEST
Identified - Equinix IBX Site Staff reports a power disturbance and site engineers are investigating.

This is only affecting single feed power devceis.

Our carrier is currently investigating the issue.

Further updates to follow.


Please contact the FireNet NOC should you have any questions, comments, or concerns.
Email: support@firenet.com.au
Phone one of the following numbers:
Australia: 1300 636 636
International customers please call +61 2 9397 7050
Aug 10, 18:28 AEST
Aug 9, 2018

No incidents reported.

Aug 8, 2018

No incidents reported.

Aug 7, 2018

No incidents reported.

Aug 6, 2018

No incidents reported.

Aug 5, 2018

No incidents reported.

Aug 4, 2018

No incidents reported.

Aug 3, 2018

No incidents reported.

Aug 2, 2018
Completed - The scheduled maintenance has been completed.
Aug 2, 06:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 2, 02:00 AEST
Scheduled - During the above time, one of our carriers will be completing maintenance in Albury, Wangaratta and surrounding area's

Customers may notice an outage of up to 1x5mins while the maintenance is completed. In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.



Please contact the FireNet NOC should you have any questions, comments, or concerns.
Email: support@firenet.com.au
Phone one of the following numbers:
Australia: 1300 636 636
International customers please call +61 2 9397 7050
Jul 25, 15:23 AEST