Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 14, 2018 - 23:00 AEST
Update
Due to unforeseen issues, this upgrade has been moved to 14/8/2018 23:00
Posted Aug 13, 2018 - 22:28 AEST
Scheduled
During the above time, FireNet engineers will upgrading NSW (Equinix) Core Routing devices.
Affected services: ADSL \ NBN, Telstra and Vocus and PIPE Fibre services. Most services will fail over to backup nodes.
Customers may notice an outage of up to 2x30mins while the maintenance is completed. In the event your service does not restore on completion of the planned event, please reset your interfacing equipment or link.
Please contact the FireNet NOC should you have any questions, comments, or concerns. Email: support@firenet.com.au Phone one of the following numbers: Australia: 1300 636 636 International customers please call +61 2 9397 7050
Posted Aug 06, 2018 - 17:44 AEST
This scheduled maintenance affected: Network Services (Metro Ethernet - Copper, Metro Ethernet - Wireless, Metro Ethernet - Fibre, NBN, Intercapital Ethernet).