Power Issues in Equinix SY1

Incident Report for FireNet

Resolved

This incident has been resolved.

Posted Aug 10, 2018 - 21:14 AEST

Monitoring

Equinix Facility team restored issue with UPS and power resumed at 7:29 AEDT.

We can see service as restored.

Posted Aug 10, 2018 - 20:02 AEST

Identified

Equinix IBX Site Staff reports a power disturbance and site engineers are investigating.

This is only affecting single feed power devceis.

Our carrier is currently investigating the issue.

Further updates to follow.

Please contact the FireNet NOC should you have any questions, comments, or concerns.
Email: support@firenet.com.au
Phone one of the following numbers:
Australia: 1300 636 636
International customers please call +61 2 9397 7050

Posted Aug 10, 2018 - 18:28 AEST

This incident affected: Hosted Services (Co-location).