NSW Network Outage

Incident Report for FireNet

Resolved

Start Date: Feb 13,2018 07:12 AEST End Date: Feb 13,2018 07:35 AEDT

A power outage has occurred in a upstream carriers core POP in Sydney due to unsuccessful UPS maintenance.

Power has restored to the site however ongoing network connectivity issues are still be experienced due to this event.

During this time, Customers would of noticed an outage of up to 5 minutes whilst traffic re-routed as well as Higher latency due to the alternate routes taken.

Please contact the FireNet NOC should you have any questions, comments, or concerns.

Email: support@firenet.com.au
Phone one of the following numbers:
Australia: 1300 636 636
International customers please call +61 2 9397 7050

Posted Feb 13, 2018 - 08:44 AEDT