Victoria Network Outage - Fibre Services
Incident Report for FireNet
Resolved
Start Date: 21st September 19:22 AEST End Date: 21st September 19:58 AEST

A network outage occurred in Victoria that affected some fibre servcies which has been resolved.

During this time, Customers would of noticed packet loss and internet reach-ability issues.

The source of the issue looks to be an upstream supplier fault with a network device which had failed.

Please contact the FireNet NOC should you have any questions, comments, or concerns.

Email: support@firenet.com.au
Phone one of the following numbers:
Australia: 1300 636 636
International customers please call +61 2 9397 7050
Posted Sep 21, 2017 - 20:05 AEST