Major Voice outage in Sydney

Incident Report for FireNet

Resolved

Services have remained online and stable since restoration. Initial fault caused by equipment failure in within data centre. Issue is now resolved.
Posted Apr 21, 2023 - 09:08 AEST

Monitoring

Hardware fault has been fixed, we will continue to monitor.
Posted Apr 20, 2023 - 15:37 AEST

Investigating

We are currently investigating the issue and will update as soon as possible
Posted Apr 20, 2023 - 13:46 AEST
This incident affected: Voice Services (Voice trunking, Hosted voice) and Hosted Services (ESXi Servers).